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Cell Phone Users Can Register for Emergency Notifications

When emergencies happen in your neighborhood, public safety agencies can use the 9-1-1 database to call your home to let you know the nature of the emergency and what to do.

But what happens if you don't have a home telephone and only have cell phone service? Now you can register your cell phone or voice-over IP (VoIP) system to receive such emergency notifications.

The Community Emergency Notification System (CENS), also known as Reverse 9-1-1, uses the 911 database to extract phone numbers designated on a map.  When a circle or area is drawn on the CENS map, it will launch a pre-recorded message to those telephone numbers in that specified area. The message will be recorded in the necessary languages and the system also has a TTY capability for the hearing impaired. 

The call shows up on caller ID as “REVERSE911CALL” with a (480) area code. The system is designed to leave a message on voice mail or an answering machine. It is also designed to call back if the line is busy or if there is no answer.

You now have the option to register your cell phone or voice-over IP (VoIP) system with the CENS program to receive such emergency notifications.  Potential uses could include emergencies such as major fires, public safety threats, flash floods, hazardous materials spills, police incidents, and endangered children or elderly persons.

You will only receive CENS notifications based on the address you provide for your cell phone and/or VoIP system.  For more information and to register your cell phone or VoIP system, visit this page and click on the Reverse 911 logo in the middle of the page.  If you do not have an email address (as required to register at the link above), you may call the Maricopa County Department of Emergency Management at 602-273-1411 between 8 and 4:00 p.m., Monday through Thursday, for assistance in registering.

Reposted April 20, 2012

post 1 = 12-22-2010, 3-14-11, 3-17-11, 8-23-2011, 4-16-2013, 6-15-2015


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