Maricopa County offers three different medical plans through CIGNA with important benefit and cost differences based on freedom, choice and use of health care delivery. The three plans available are:

• Cigna Medical Group (HMO)

• Open Access Plus Plan (PPO)

• Choice Fund Medical Plan with a Health Savings Account (HDHP)

  CIGNA Contact Information

  24-Hour Customer Service:
  (800) 244-6224
  http://www.cigna.com

  Online Directory & Other Information

  • Appeal Process for Denied Claims or Services
  • Convenience Care Clinics (Care Today/Take Care Clinics)
  • Medical Plan Comparison Charts
  • Online Provider Directory
  • Plan Comparison Site
  • Preventive Health Benefits Quick Reference Guide

  Health Savings Account Customer Service

  24-Hour Customer Service:
  (800) 244-6224
  (for information related to your claims & coverage)
  
  Choice Fund HSA Banking Unit:
  (866) 524-2483
  Monday-Friday / 8 AM-6 PM MST
  (for information related to your bank account or debit card)

  Choice Fund/HSA

  • Choice Fund Change Form
  • Choice Fund HSA Frequently Asked Questions
  • Deposit Slip
  • HSA Overview
  • Mail Order Pharmacy Information
  • Online Bank Application  (Open Enrollment ID: MaricopaCounty2012)
  • Preventive Drugs List
  • Return of Mistaken Distribution from Health Savings Account
  • HSA IRS related publications: Form 8889 / P502 / P969

  Cigna Online

  To reach CIGNA's online sites, click on one of the following links:

  • www.Cigna.com (CIGNA's main site)
  • www.myCigna.com (CIGNA's member site)
  • MyCigna.com Registration Instructions
  • www.MyCignaplans.com (to compare plans)
        Username: MaricopaCounty2012  /   Password: cigna

  Other Forms and Documents

  • 24-Hour Health Information Line
  • Alternative ID Number Request
  • Alternative Medicine Information
  • Appeal Process for Denied Claims or Services
  • Appeal Request Form
  • Chronic Health Condition
  • Cigna Diabetes & Nutrition Services
  • Cigna Disclosure Form
  • Cigna Disclosure Form: Amendment
  • Cigna Medical Group Providers
  • Dollars & Sense
  • Health Education Brochure
  • Healthy Pregnancies, Healthy Babies Program Information
  • Healthy Rewards
  • Medical Claim Form
  • Provider Directories
  • Questionnaire for Verification of Student Medical Leave of Absence
    or Handicapped/Disabled Dependent Eligibility Form
  • Urgent Care, CareToday & Health Care Center Locations
  • Urgent Care Services

  12/13 Plan Summaries 

  • Choice Fund Medical Plan with Health Savings Account (HSA)
  • Cigna Medical Group Plan (CMG)
  • Open Access Plus Plan

  12/13 Summary Plan Documents

  • Choice Fund Medical Plan with Health Savings Account (HSA)
  • Cigna Medical Group Plan (CMG)
  • Open Access Plus Plan (OAP)