Flexible Spending Account
March 5, 2009
IMPORTANT BULLETIN
The New Process
- If you plan on using your new debit card, follow the instructions on the label affixed to the card to activate it. During the activation process you'll be asked to enter either the last four digits of your Social Security Number or your Maricopa County Employee ID Number. Activation of the card takes affect in approximately one hour so it is recommended that you activate the card as soon as possible.
- Next, go to the FSA web site, http://flexdirect.adp.com
- Register as a participant through ADP's secure Web site. During the registration process you'll be asked to enter your Social Security Number. Your Employee ID Number will not work at this data entry field. The FSA administrator must have your Social Security Number as it is required to report Flexible Spending Account pre-taxed amounts to the Internal Revenue Service. Once your registration is completed, you'll be provided with a unique FlexID number that you'll use in lieu of your Social Security Number when submitting paper claims.
- While on the web site, review your account balance under the Account at a Glance tab.
- Go to the Tools and Forms tab for information on how to file a claim and to request a secondary debit card.
- Go to the Flex Forms tab to complete claims online. This method simplifies claim filing as information is pre-filled and prompts help so you enter data more quickly.
- Go to the Participant Profile tab to add your email address and other contact information, and to sign up for direct deposit.
- Email questions to ADP through the Contact Us link, and by clicking on the fsa_webcare@adp.com link.
If you are experiencing problems or have general questions, please contact the Employee Health Initiatives Department at 602-506-1010.
To access the FlexDirect Health Care Claim Form and/or the FlexDirect Dependent Care Claim Form go to http://flexdirect.adp.com