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Current location: Skip Navigation LinksHome > Technical Support > User Support


Software and Technical Support for School Districts


Jean Bandes IT Operations Manager 602-506-2889
Mike Martinez Database Report Writer Analyst 602-372-2898
Matt Moder Database Report Writer Analyst 602-506-2872
Willie Ware Network Services 602-506-2019
Donny Stephens PC Support Specialist 602-506-2897

Software Support Hot Line: (602) 372-4833 or (602) 372-IVEE
Support Self Service: http://support.mcazschools.org/helpdesk
GoToAssist Desktop Support: http://www.gotoassist.com/ph/maricopa

By using the Support Self Servies link above, you are now able to enter your own ticket into our help desk system. When prompted, use your Citrix user id, and the default password is "Visions". You should change your password by clicking on the Client Information, once you log in.

As always with any new system or procedure, if you do not receive a call back in a timely manner, please call the help desk line at 602-372-4833, and reference the ticket number that was assigned. Thank you!


Off-Cycle Payroll

Please contact Maricopa County Superintendent of Schools Technology Department using the form below or e-mail the information directly to Off-Cycle Payroll Request.

Please be aware that Off-Cycle payroll submitted for printing on the first Business Day of the week will be delayed due to normal Payroll Check Printing

District Name: *
# of Employees: *
Date to be Printed: *
Your Name: *
Your e-mail: *
Comments:

           * Required Field


Check Printing

Our office currently prints checks for 39 districts in Maricopa County. On a normal (non-holiday) week Check Printing is done every business day and is typically started early in the morning. With the exception of the large Payroll run at the beginning of the week, most checks are available for pickup by 1pm the day they are printed. Due to the number of checks printed for Payroll at the beginning of the week, those checks will not be available until the following business day.

Check Schedule:

 Day  Checks
Monday Payroll Checks
Tuesday Payroll Deduction Checks (D-Batch)
Off-Cycle Payroll Checks (submitted on previous day)
Wednesday Garnishment Checks
Accounts Payable Checks
Off-Cycle Payroll Checks (submitted on previous day)
Thursday Off-Cycle Payroll Checks (submitted on previous day)
Friday Accounts Payable Checks
Off-Cycle Payroll Checks (submitted on previous day)

EASE Users Group

The districts who have implemented the Visions Enterprise Edition have organized a Users Group for the purposes of sharing information and helping each other. We guarantee that you will learn something!

Visit the EASE Group page for a list of topics, agendas, and the locations of all the EASE meetings.

For information or to be included on the mailing list, please contact Mike Martinez at 602-372-2898. We also welcome suggestions for topics for future meetings.


Training

Full day training sessions are provided monthly by Maricopa County Superintendent's Office staff to all School Districts in Maricopa County. Topics include training on the software applications, refresher courses, policies and procedures, technology, and tips and techniques. The training sessions offer a great opportunity to network with your peers and gain valuable information, whether you are new to the school district financial environment or someone who has been a part of the many changes over the years in the area of school finance and technology. To obtain information about future training opportunities or to make suggestions for training topics, please contact Mike Martinez at the Maricopa County School Superintendent's Office.


Related Organizations

  • AASBO - Arizona Association of School Business Officials

MCSOS Forms


Outside Links


Current Year Tax Forms


More forms can be found at:

For information about items on this page, call Jean Bandes
(602) 506-2889 or email jbande@schools.maricopa.gov


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